24/7 Emergency Care for Exotic Pets
Not only do we work hard all day for the care of exotic pets, we have a team available next door with superior emergency care all night, too. Our sister location, the Animal Emergency Hospital of North Texas (AEHNT), helps us provide the very best care for our patients. With 24-hour critical care and monitoring, we ensure that your pet is receiving the best care possible, day and night.
What to Do in An Emergency
If you require animal emergency care, please call us first to discuss your pet’s situation and whether or not you need to come in immediately. Once you are here, a doctor will evaluate your pet right away. Please be aware that we operate on a system of triage. If your pet is currently stable, we will work you into our schedule as we are able. Keep in mind that if we are booked up, it may be quite a while before we’re able to service your pet. You are always welcome to visit our sister location next door, AEHNT, which is dedicated to emergency care and will see avian and exotic patients 24 hours a day, every day of the year (including holidays).
Call Us
After-Hours Care
In the event that we are closed, please refer to our sister location right next door. They are skilled at handling all species of animals and we have full faith in their ability to give the best care to your pet. However, they do not treat primates.
Animal Emergency Hospital of North Texas
Phone: (817) 410-2273
2700 West State Hwy 114
Building 1
Grapevine, TX 76051
Pet Poisoning Information
If you think your pet has ingested a toxic substance, don’t hesitate to call ASPCA’s Animal Poison Control at (888) 426-4435. You will be able to speak with a toxicologist who can help you decide if your pet requires urgent medical care. If your pet does need medical care, you will be issued a case number, which is very important to bring with you to the animal hospital.
What is An Emergency
Sometimes, it can be hard to tell whether or not your pet requires urgent medical care. If you are ever uncertain, please call us immediately so we can talk you through what to do next. However, these signs may indicate an emergency situation that requires immediate care:
- Difficulty breathing
- Seizures
- Toxin ingestion
- Sudden unconsciousness
- Fractures or dislocations (to any bone)
- Excessive bleeding (for any reason)
- Lack of urination for more than 12hrs
Other pressing issues that require an appointment sooner rather than later (non-emergency, but serious nonetheless) include:
- Weakness
- Depression
- Birds that are fluffed, not perching, and/or sitting at the bottom of the cage
- Diarrhea or constipation
- Vomiting
- Blood in stool or vomit
- Sudden weight loss
- Significantly reduced or absent appetite
If you have any questions about your pet’s health or behavior, please give us a call so we can discuss the possibilities and whether or not they require animal emergency care.